Cyclone and flood recovery for businesses


Cyclone & Flood Response Fund

Applications for this fund closed on 3rd April 2023; applications received prior to this date have been assessed according to our usual process of prioritising significantly impacted businesses. In line with government requirements for this fund, we are unable to accept new applications.

If you have already submitted an application and need to get in touch, please email us at

A list of businesses that have received a grant under the Cyclone & Flood Recovery Fund can be found here.

Click here for a list of frequently asked questions about the fund.



Further support

There may be other organisations who can help with financial hardship, here are a few examples of support available:

  • To apply for loss of income if you can’t/couldn’t work and won’t get paid, go to a MSD service centre or call 0800 400 100.
  • Tax relief for adverse and emergency events (


North Island Weather Events Loan Guarantee Scheme

The Scheme supports the provision of Scheme loans to viable businesses. It encourages banks, non-bank deposit takers (non-banks) and non-deposit-taking lenders to lend with favourable terms, including reduced interest rates, by the Government taking up to 80% of the loan’s default risk. Scheme supported loans are available until 30 June 2024, for a maximum of 5 years from the date of issue. 


Fund for commercial entities removing silt and debris

This fund closed on 31st August 2023. Funding was distributed by Hawke's Bay Regional Council. If you need support with the application process please get in touch through 0800 108 838 or


Support for farmers and growers

Support from the Ministry for Primary Industries for farmers, growers and whenua Māori owners closed on 3rd April 2023.  Applicants can either apply to the MPI fund OR the Cyclone & Flood Recovery Grant fund.


North Island Weather Events Primary Producer Finance Scheme

The Scheme was open for applications and Expressions of Interest for 6 weeks, from 31 July to 8 September 2023. Kānoa is currently evaluating Expressions of Interest and Applications received. For queries related to this scheme, get in touch with Kānoa here.



Business advice and guidance

Employers Manufacturers Association (EMA)

Offer advice and guidance to affected businesses. Call 0800 500 362 or email

Ministry of Business, Innovation & Employment (MBIE)

Helpful list of resources from MBIE.

Regional Business Partner Network (RBP)

Advice and support is also available through the Regional Business Partner Network. Advisors can help cyclone-affected businesses navigate available support, and guide you to resources and support to help you recover.


Mental health support

If you think someone you know needs further tautoko/support, or if you need support yourself, there is help available. In case of an emergency, call 111.


Xero Assistance Programme (XAP)

Access free and confidential mental health counselling and resources. Xero subscribers, their employees, and families are eligible.

First Steps

The Mental Health and Wellbeing package is for three (3) complimentary One-on-One support sessions with a qualified registered provider. Click this link to register for support:

Need to Talk?

Free call or text 1737 any time to speak to a trained counsellor, for any reason.

For more tips and support, go to


Website offers a range of resources to help manage wellbeing. Visit


0800 543 354 or text HELP to 4357

Suicide Crisis Helpline

0508 828 865 / 0508 TAUTOKO (24/7). This is a service for people who may be thinking about suicide, or those who are concerned about family or friends.

Depression Helpline

0800 111 757 (24/7) or text 4202


0800 726 666 (24/7)

Asian Family Services

0800 862 342 Monday to Friday 9am to 8pm or text 832 Monday to Friday 9am - 5pm. Languages spoken: Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi, Gujarati, Marathi and English.

Rural Support Trust Helpline

0800 787 254, to arrange a free and confidential chat, or visit


0800 688 5463 (6pm-9pm)

Alcohol Drug Helpline

Call 0800 787 797 to speak with a trained counsellor.

Groov & Headstrong

You can also download the Groov and Headstrong wellbeing apps for free for Android and Apple phones via the Google Play or Apple App Store.